Delivery Policy

We wish to accommodate our customers whenever possible when the delivery of our product is required or requested. We will work on your behalf to get you the lowest possible rate we can negotiate, in order to get our merchandise to you.

We will also assume that your delivery address is either a home or a business that is delivery friendly! If additional delivery services are required once the product arrives at your destination, then that responsibility is yours, not ours, and any additional charges are solely between you and the cartage agent.

Additionally, and this is important so please note. Our products are put on the cartage agents vehicle in perfect condition and it is the agents responsibility to insure its safety and condition when it is delivered to its destination. If there is any damage, great or small, we will assume no responsibility. That will be between the cartage agent and you. We cannot be held responsible for damage or claims once the merchandise leaves our warehouse. We cannot accept returned damaged merchandise. The cartage agents we use have insurance or the ability to repair damaged merchandise, but again that will be your responsibility.

We work hard to give you the best prices we can and still maintain the very best quality products possible. Remember, our products are made in Texas by Texans and we use no imported products whatsoever. Every piece of merchandise is hand made.

Thank you,
Trails End Ranch Collection